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LET'S STAY CONNECTED
If you have questions or special inquiries, you're welcome to contact us or fill out this form!

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What are your shipping rates?We offer shipping to Canada and the USA! Shipping in Ontario: We offer per weight shipping, with a MAXIMUM fee of $35, and free shipping on orders $175+ Package and Shipping Fees: We offer various sizes of packages for shipping. Package size will be determined by us when packing your order. Listed below are the typical price ranges of shipping per package size. Bubble Mailers: $10-$13 Small Boxes: $13-$15 Medium Boxes: $15-$20 Large Boxes: $20+ (With a maximum $35 fee) Canada Shipping: We offer per weight shipping, with a MAXIMUM fee of $45, and free shipping on orders $225+ Package and Shipping Fees: We offer various sizes of packages for shipping. Package size will be determined by us when packing your order. Listed below are the typical price ranges of shipping per package size. Bubble Mailers: $12-$15 Small Boxes: $15-$20 Medium Boxes: $20-$30 Large Boxes: $30+ (With a maximum $45 fee) All Canadian Packages are shipped via Canada Post. USA Shipping: We offer shipping per weight to the USA, and free shipping on orders $300+ Please contact us for a shipping quote to the United States. All USA Packages are shipped via UPS.
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Do you offer Local Pickup?We offer local pickup in Kitchener-Waterloo. Please let us know if you would like your order to be picked up. Orders must be paid for in advance, before set pick up date. We require 24 hour notice for pickup. Please send us an email to set up your Pickup date/time. Waterloo Pickup: We offer pickup at Conestoga Mall. Pickup hours at this location are: Monday - Friday: 5:30pm - 9pm Saturday: 9am - 1pm, 5pm - 9pm Sunday: 9am - 7pm Kitchener Pickup: We offer pickup at Fairway Mall. Pickup hours at this location are: Monday - Friday: 5:30pm - 9pm Saturday: 9am - 1pm, 5pm - 9pm Sunday: 9am - 7pm
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Do you offer Open Box?We offer Open Box for 60 days after time of purchase. All items must be paid for prior to being placed in Open Box. This gives you the opportunity to shop on our website as well as our Instagram Live Sales and Stories and save on shipping fees. You can close your box at any time during the 60 day period. Boxes will be automatically closed once they reach the 60 day mark. Any required Shipping invoices will be sent prior to shipping box.

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